Customers Service (Compliant Section – Comments & Suggestions)
Customers Service (Compliant Section – Comments & Suggestions)
Any authorized representative in Padre Garcia Waterworks System is available to answer questions about inquiries, billing statements and assisting customers with water connection problems. (Walk-in or Thru-Phone)
Office or Division: Office for Economic Enterprise Development & Management
Classification: Simple
Types of Transaction: G2C- Government to Citizen
Who may avail: Consumer of Padre Garcia Waterworks
Checklist of Requirements
Process
Step 1
Compliant Form
Agency Action :
Get the exact information’s and concerns of the client
Fees to be Paid : None
Processing Time : 10 minutes
Person Responsible :
Administrative Aide II
Clerk IV
Water Pump Operator
Plumber I
Administrative Aide I
MGDH I
Office for Economic Enterprise Development & Management
Agency Action :
1.1 Forwarding to the assigned Technical Person- (Assigned meter reader for client’s area) Note: Actions are ASAP, depends on the situation
Fees to be Paid : None
Processing Time : 5 minutes
Person Responsible :
Administrative Aide II
Clerk IV
Water Pump Operator
Plumber I
Administrative Aide I
MGDH I
Office for Economic Enterprise Development & Management
Total Time :
None
15 minutes